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The simple and free solution
for your Hotel

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Et recevez 1 lot d'emballage gratuitement

Lost & Found*

We help you improve the customer experience and increase the notoriety of your establishment.

*Forgotten & Found

Fille et animal en peluche

How it works ?

Declare a found object


In  sending us "Your request to take charge of a lost object"we take care of everything!

Contact with the customer


Once the form is submitted The customer receives an email informing them that the object has been found and providing instructions for choosing the best shipping method to receive the package where they want it 

Payment of shipping costs


In  using our secure online payment area, the customer pays the shipping costs by credit card

À savoir

Its free

for professionals

tourism and ERP

The right packaging


You receive by email, a confirmation of the payment by the customer, you just have to deposit the object in the good packaging provided free of charge

The object arrives at your customer


A delivery person picks up the package at the reception of your establishment and the customer receives a tracking number to know in real time the delivery of his forgotten object.

Recevoir un colis

A trusted service

Expedition France & International

Payment Solution secured

95% recommendation rate

Envelopper un objet oublié dans un hôtel, dans une boite en cartons élégante

You will never go again

at the post office

By registering your establishment, we provide you, free of charge, with packaging to deposit your first found objects.

We send you an automatic replenishment as your requests for lost and found items arise


A delivery person will schedule his visit to pick them up at reception or in the mailbox  

of your establishment and drop them off at one of our postal partners so that they can be sent to their owner.





Livrent en France et à l'international

Our partners

Of confidence

Ils nous font confiance

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Votre demande de prise en charge

Your customers haveforgot something?

Complete and send us the lost object(s) support form.


In  sending us your request we take care of simplifying the work of the staff of the establishment and bringing good satisfaction to customers even after their stay in your hotel.

Gain notoriety at no cost to you!

Your form has been sent successfully!

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